Stay calm 

Passengers trapped in the elevator hope to leave the malfunctioning elevator as quickly as possible, so some trapped passengers forcibly pry open the door or open the skylight at the top of the car to escape, which is actually unsafe. Because in the event of a malfunction in the elevator, the door circuit may malfunction, and the elevator may start abnormally. If the door is forcefully opened, it is very dangerous, which is known as shearing, which can easily cause personal injury. For the same reason, trapped passengers should not climb out of the skylight by themselves. The correct approach is for passengers to wait for professional rescue personnel to arrive for rescue. Passengers must not engage in extreme actions such as kicking, prying, prying, jumping, climbing, etc., as this is very dangerous. Attempting to jump or climb out of the elevator car when the door is not on the same level is also dangerous and may result in falling into the elevator shaft. 

Many passengers are worried that the malfunctioning elevator may fall, but such concerns are unnecessary. Elevators are quite safe in terms of design, so don't worry about the steel wire ropes connecting the car breaking, because the country has special regulations and requirements for the steel wire ropes used in elevators. The configuration of steel wire ropes is not only to bear the car and rated load, but also to consider the size of the traction force. Its tensile strength is much higher than the load capacity of the elevator. Generally, elevators are equipped with more than 4 steel wire ropes, so the elevator is safe and will not fall into the shaft. The elevator also has a fall prevention system, including a speed limiter, safety gear, and a bottom buffer. Once the elevator is found to be speeding down, the speed limiter will first stop the elevator drive host from running. If the host still does not stop, the speed limiter will raise the safety clamp to clamp the guide rail, forcing the car to stop on the guide rail. In addition, if it directly hits the buffer within a certain speed, the car will also stop. No matter how the elevator car stops, it will not cause a significant impact on people. In a narrow and stuffy elevator, passengers may worry that they will suffocate and die if trapped. Will a trapped elevator suffocate people? The national standard has strict regulations on the ventilation of elevators, even if the ventilation system is normally ventilated when the elevator is trapped. In addition, elevators have many moving parts, such as some connecting positions, such as the car wall, car roof, and connecting keys, which have gaps between them. These gaps are generally sufficient for human breathing needs. 

Button call for help 

Passengers can use the emergency intercom device on the control panel inside the elevator car to seek help from the building duty personnel. The emergency intercom device is located above the car control panel and is a button with a "alarm telephone" or "alarm bell" pattern. Press the button to communicate with the on duty personnel. 

call the police 

If there is no response to the button, passengers can call the "maintenance phone number" on the safety inspection qualified sign in the car or the "emergency repair phone number" on the car nameplate to seek help from professional maintenance personnel. If the phone is not working, passengers can call 119 or 110 to report to public rescue agencies. After a power outage or power outage in the elevator, the emergency light inside the car will usually automatically turn on. Passengers can use the light of the emergency light to call the emergency number. If the emergency light does not turn on, passengers can use other light sources (such as a mobile phone screen) to find the alarm button or phone number and call for help in a timely manner. 

Persist in waiting for assistance 

After receiving the alarm, the on duty personnel will immediately notify the elevator maintenance personnel and keep in touch with the trapped passengers, informing them of the possible arrival time of rescue personnel. Rescue personnel will slowly move the elevator car to the nearest level position through the elevator turning device, and then open the hall door and car. Passengers should safely evacuate the car with the assistance of rescue personnel after confirming that the car is in a safe level position. 

If suddenly trapped in an elevator, do not panic. You can use the phone or intercom inside the elevator to seek help from relevant parties, and you can also press the alarm bell on the dial to sound the alarm. People trapped in the elevator cannot confirm the location of the elevator, so do not forcefully open the door as it may bring new dangers. The top of the elevator is equipped with safety windows, which are only for elevator maintenance personnel to use. It is more dangerous to pry open the safety windows on the elevator car and climb out of the elevator from here. Knock the door and shout, or take off your shoes and use them to knock the door, sending a signal for help. If no one responds, remain calm and wait, observe the movement, maintain physical strength, wait for rescue, and do not keep shouting for rescue.